If the specific vehicle you need isn’t at our Indianapolis location, we can have it ordered and delivered to you. We deliver to your location via flatbed carrier for roughly $4 per mile from our Elkhart, Indiana hub.
GENERAL FAQS
Build a reliable fleet with Model 1 in Indianapolis. No matter what your business may need, we’re dedicated to finding the ideal solution. Check out our FAQ, or contact our commercial vehicle experts to get answers to questions you have.
We cannot directly deliver vehicles outside of the U.S. However, we will deliver to the border, where the vehicle must be fully paid for and have all necessary paperwork completed. Our transport team will then transfer the vehicle to the non-U.S. side transport service to complete the delivery.
Alternatively, you can have your own transport service retrieve the vehicle from our dealership. Please be aware that this might impact the tax status of the deal.
While we do sell commercial vehicles for personal use, we don’t provide upfitting services for recreational use. We specialize in upfitting services for commercial applications, such as shelving, custom-tailored storage, and disinfection systems.
No, you don’t need an appointment to shop at Model 1 in Indianapolis. However, scheduling one helps make sure that the bus or van you’re interested in is available. You can contact us to set up an appointment.
Yes, we’re happy to schedule a vehicle walkthrough at your convenience. Please reach out to our commercial vehicle experts in Indianapolis to book an appointment.
Yes, you can customize vehicles during the sales process, though features and options will vary depending on the make and model. We offer a range of customization and upfitting options, including shelving, driver and passenger protection, customized storage compartments, and air purification units.
No, we don’t provide insurance for our vehicles.
Yes, our in-house financing experts at Model 1 in Indianapolis can help you find the best plan for your company. We offer fast credit approvals, attractive rates, and the convenience of working with a single team for all your commercial fleet requirements.
Recalls happen when manufacturers discover that a certain component, engine, or model fails to comply with federal safety requirements or creates a safety hazard. If you’ve been sent a recall order, consult with Model 1 Indianapolis. We will determine if the fix can be made in our shop. In the majority of cases, we can complete the repair or supply the parts needed to address the issue.
If you have a concern with OEM equipment covered under warranty, we will partner with the manufacturer to replace or repair any necessary parts.
You have a business to run and customers to serve. Model 1 Indianapolis manages your warranty registration so you can get back to work. Our talented team will make sure your coverage is submitted correctly.
Even if your warranty has ended, you can still receive expert service and repairs from the certified techs at Model 1 Indianapolis. We’ll keep your vehicles running well past the warranty period.
As one of the country’s premier commercial vehicle dealers, Model 1 has decades of experience collaborating with the industry’s best-known manufacturers. We draw on our long-standing relationships to provide reliable warranty service that reduces your downtime.